good wood by topher

handmade custom wood creations

Shipping Methods

Wood creations are  many shapes and sizes.  This can affect which shipping method is used.  I normally use Priority 2-3 day shipping for small projects.  This is cost effective, provides a tracking number, and is insured.  The rates vary based on the size of the project.

I live in Charlotte, NC (USA).  

Shipping methods vary based on the size and weight of the project.  I am willing to ship worldwide within the import/export restrictions of a given country.  Some countries limit wood species they allow to be imported to protect their local forestry.    

 

Shipping Rates
I normally use the Flat Rate Priority 2-3 day shipping for small projects.  This is cost effective, provides a tracking number, and is insured.  The rates vary based on the size of the project.  Bottle Toppers are usually $7 for shipping and cutting boards can average from $13 to $20.  Some larger cutting boards will vary based on their weight and size.

Larger projects (tables, shelves, benches) are priced on an individual basis.  Some larger projects may require freight shipping and special delivery expenses.

 All shipping related expenses are prepaid and non-refundable.  I do not increase the amount of shipping beyond my cost to ship the product.  If there is an extenuating circumstance that requires excessive time and travel to deliver a product, shipping/delivery charges will vary. 

Returns & Exchanges

The beauty of wood is its character.  The other side of wood is its attitude.  While it may not be living at the roots, wood continues to have a mind of its own.  There are times a wood will react to the environment and create a new feature in a finished product.  If there is ever an issue with a wood creation I build or make, let me know.  We will see what can be done.  I like to remind customers that we work with wood, it was living, it still has a lot of life left.